Membership General Information

INCLEMENT WEATHER POLICY

In the event of inclement weather the YMCA will cancel all morning classes if both Sycamore and DeKalb schools are cancelled. Decisions for cancelling afternoon and evening classes will be determined at a later time that day. Please call the YMCA (815)756-9577 for more information. Refunds will not be given for classes cancelled due to inclement weather.

GUEST POLICY

Effective May 1, 2008 Any non-member paying the 1-day fee must be with a YMCA member.  YMCA issued guest passes may be redeemed without being accompanied by a YMCA member. Based on facility usage YMCA staff reserve the right to limit or restrict use of guest passes on a given day.Non-Family groups of 5+ must go through the rental process. Guest Passes may be purchased at our Member Services Desk. Guest fees are $8.00 for youth, $10.00 for adult (18 and older) and $18.00 for a family. The guest fee may be applied to a membership purchase in the same name and day of purchase.

AWAY

Away is a program allowing anyone with an AWAY membership to limited use of other YMCAs in the country. Stop at the desk to check if the YMCA you may visit participates in this program. Some restrictions may apply. AWAY members may register for programs at the member fee on nonmember registration days.
Nonmembers and AWAY members must check in at front desk.

PHOTOGRAPHY RELEASE

The YMCA occasionally takes pictures of our members and participants to use in various marketing materials. If you do not wish yourself or family members to be photographed, please step out of the photo or notify photographer before the photo is taken.

RACQUETBALL/WALLYBALL

Racquetball and wallyball courts are free to members. Courts may be reserved 1 day in advance. An adult must accompany children under 13. Eye protection is recommended. Equipment may be checked out at the front desk for free.

YOUTH POLICY

Children under the age of 8 are to be accompanied by a person 16 or older, participating in a program or in KidZone. Children under age 12, who are not accompanied by a parent or in a program, are not to be in the YMCA after 8:30 p.m. Monday - Thursday. Children are not allowed to attend adult fitness programs. Adult Children between 18 - 23 years of age may remain on a family membership with proof of current full-time student status and IRS proof the student is claimed as a dependent.

Y GROUP EXERCISE CLASS/SIGN-UP POLICY

1. For classes that have a limited amount of equipment, the instructor will have a sign-in form with maximum number and when the class is full, it will be closed for that day.
2. Honesty is our policy, out of respect for fellow participants; you may only sign yourself up for a class. Under no circumstances will you be allowed to sign-in someone else.
3. If there is a class that has low enrollment consistently for two weeks, we reserve the right to cancel the class.
4. For the most updated schedule, please check at the member service desk.
5. For classes that are progressive (i.e. pilates), for your safety, we encourage you to start at the beginning of each session to ensure proper form and technique.

Our classes run on a drop-in basis. We reserve the right to cancel any class due to low enrollment (4 participants or less) and change instructors as needed. Please check at the member service desk for an updated schedule.

YOUTH ORIENTATION/WORKOUT POLICY

Only adult and teen members are to use the exercise equipment. 12-15 year olds may use Strength Training or Cardiovascular equipment after receiving a pass at the front desk. New orientation is required. For safety reasons, no one under the age of 16 may use the Free Weights. Nonmember teens may not use the facilities. Proper behavior is required.

OPEN SWIM POLICY

A person 16 years of age must be in the water, on the same side of the pool, with children under 8 years of age who are using the pool. Children over 8 who have taken a swim test will be put on a list and given a wrist band at the front desk. The wrist band will allow them to swim in the deep end without a person 16 or older. The swim test must be administered by a lifeguard or the Aquatic Director.

POOL CLOSING DURING LIGHTNING/STORM POLICY

For safety reasons, the YMCA pools will close during storms which include thunder and lightning.  Pools will reopen 30 minutes after the last observed lightning or thunder.

MEDICAL COVERAGE

Please be advised: the YMCA does not carry medical coverage on members. You are advised to have accident insurance in the event of injury. Members assume responsibility for transportation costs. The YMCA strongly recommends an annual physical examination for all members, especially those over 35 years of age.

CARD PASSING

Only the person issued the YMCA membership may use the card. Violation of this policy will result in cancellation of the membership. Cards are to be surrendered if membership should lapse. Please scan your YMCA membership card or show program participant card at front desk before entering.

FORGOT CARD/LOST CARD

Members are required to present their membership card. If the card is forgotten, a photo ID is required. A replacement fee of $5.00 will be charged for each lost membership card. Identification will be required for a new card.

PROGRAM REFUND/CREDIT

The YMCA will issue a refund for classes and programs cancelled by the YMCA. In the event of a medical condition or injury, the YMCA will offer a prorated refund for reamining classes. A YMCA program credit or opportunity to transfer an alternitive class/program will be offered for all other class change requests YMCA pogram credits are valid for one year. A service charge may be applied.

PROGRAM FEE DESCRIPTIONS

Fees are listed as member fee/nomemberfee. Classes run during the sessions that are listed periodically throughout the brochure or they are specifically designated at the class description Free classes do not require registration.

MEMBERSHIP REFUNDS/SERVICE FEES

Membership fees are non-refundable and non transferable and subject to change. The YMCA now uses E Cashflow to manage return EFT payments. A $25 service fee will be charged by this service for checks and EFT withdrawals returned for insufficient funds. Two consecutive ISF will result in membership cancellation. All membership payments are subject to the current membership rates. Members who allow their memberships to laps for more than 30 Days must pay the start up fees.

CLASS CANCELLATION AND MAKE UP POLICY

At times, the YMCA may find it necessary to cancel classes. Classes will only be made up if it is possible.

LOCKER ROOM USAGE:

Upon reaching their 6th birthday, children must use the locker room of their own gender. A Special Needs/Family locker room is also available. We request cell phones be turned off and put away when using our locker rooms.

For the safety and comfort of all those sharing locker room facilities, please dry off in the drying room. For your own safety and protection, bring your own lock and keep your locker locked at all times. Locks are cut off lockers daily. The YMCA is not responsible for lost or stolen items. Leave valuables at home.

MEMBER CODE OF CONDUCT

Using the principles of Honesty, Responsibility, Caring and Respect as a guide, we have implemented the following Code of Conduct to ensure that all who participate with the Y enjoy a safe, welcoming and comfortable environment.

We ask individuals to act in a manner that upholds these principles at all times when they are in our facility or participating in our programs. We expect those using the YMCA to behave in a way that shows respect and caring for others, which includes not using any language or engaging in any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct. Specifically, actions not adhering to these guidelines and are not permitted include:

  • Wearing inappropriate attire. Attire must be appropriate, including swimsuits only in the pool area, and shoes, shorts and shirts or leotard in other areas of the facility. No clothing that may rip or tear pads on equipment. Clothing with vulgar or profane writing or language is not allowed.
  • Using angry or vulgar language including swearing, name-calling or shouting.
  • Making physical contact with a person in any angry or threatening way. Engaging in sexual activity or contact with another person.
  • Harassing or intimidating by words, gestures, body language or any other menacing behavior.
    Stealing or other behavior, which results in the destruction of property. Carrying or concealing any weapons devices or objects which maybe used as a weapon.
  • Using or possessing illegal chemicals or alcohol on YMCA property or in YMCA vehicles.
  • Smoking/Tobacco Use. All YMCA facilities and grounds offer a Smoke/Tobacco free environment for those who use them.
  • Any other conduct of an inappropriate, threatening or offensive nature.
  • Members and guests are encouraged to be responsible for their personal comfort and safety, and to ask any person whose behavior threatens their comfort to refrain from doing so.
    In emergency situations, please follow directions of YMCA staff.
  • Food/Drink allowed in the lobby area only. Water is allowed in a plastic water bottle. Gum is not
  • The YMCA does not have a paging system.
  • Members are expected to end activity by closing time and exit the building within 15 minutes after closing time.
  • Handicapped controls are for the benefit of our friends who truly need them. Please do not allow children to use door controls.
  • Please refrain from using picture phones unless taking pictures of your own family - Thank you.
  • Phones are requested to be off and put away in locker rooms.